ChattingUpChattingUp Terms of Use
Adult social game
ChattingUp is an 18+ social game of creative conversation with live rooms, temporary private rooms, ratings and a ranking. By entering you confirm you are 18 or older.
Respect and safety
Harassment, hate speech, explicit sexual content, threats, spam and sharing personal data (yours or others’) in chat are forbidden. Use report and block whenever needed. Zero tolerance: objectionable content and abusive users are not tolerated. Reports are acted on within 24 hours by removing the content and ejecting the offending user.
Account
Accounts use email and password with email confirmation. Keep your password safe. Accounts can be restricted or banned for violations.
Purchases
The app is free with daily limits. Optional purchases (chavecadas, passes, Plus subscriptions) use Google Play on Android, the App Store on iOS and Stripe/PayPal on the web. Subscriptions auto-renew until cancelled in the corresponding store.
Refunds and right of withdrawal
Sales are governed by Portuguese law and European Union legislation (Decree-Law 24/2014; Directive 2011/83/EU). For distance purchases you have 14 calendar days to withdraw from the contract without giving any reason. Digital content delivered immediately (chavecadas, credit packs, avatars, themes and nickname changes): by purchasing, you give your prior express consent to immediate supply and acknowledge that you lose the right of withdrawal once delivery begins, under Article 17(1)(l) of Decree-Law 24/2014. Digital services (unlimited pass and Plus subscriptions): continued access to rooms and features is a digital service, not content delivered once, so the right of withdrawal ends only when the contracted period has been fully performed, under Article 17(1)(a). If you withdraw within the 14 days after the service has started at your express request, you pay only the amount proportionate to the period already used and we refund the rest. After the 14 days, cancellation takes effect at the end of the paid period, with no further charges. None of this affects your rights in case of lack of conformity (Decree-Law 84/2021). Purchases made inside the app are refunded by Apple or by Google, depending on the store, each under its own procedure. Purchases made in the browser (Stripe or PayPal) are refunded by us: write to support@transferguardians.com from the account email, stating the date and the amount. We refund within a maximum of 14 days from the date we receive your decision, using the same means of payment you used and at no cost to you, under Article 12(1). For consumer disputes you may use an alternative dispute resolution entity (consumidor.gov.pt) and the Portuguese electronic complaints book (livroreclamacoes.pt).
Ranking and mural
Post-private ratings feed the ranking. Excerpts reach the Top 10 Mural only with the author’s opt-in and may be removed by moderation.
Moderation
We may remove content and restrict or ban accounts that violate these terms, based on reports and review.
Contact
Questions: support@transferguardians.com. Operated by Guardião D'Ónix Unipessoal LDA (Transfer Guardians), Portugal.